• Richard D. Downs, D.D.S

  • Aaron J. Rauen, D.D.S

  • Jack E. Osterhaus, D.D.S

(563) 556-8388

Front Desk

"The TEAM at Abbadent is just that... with each team member dedicated to THE best patient care. We are treated respectfully, informed as to our options and supported through our decisions. Access to team members is exceptional. If the Team or patient is not satisfied, then everything is done to correct the situation. Our beautiful smiles reflect to the world the great work done by the sincere, top-notch professional TEAM at Abbadent."

Jodi McCarron, R.D.H.
Office Manager and Registered Dental Hygienist
Jodi joined the Abbadent team in 2004 as a hygienist. After 9 years with the hygiene department, she became our office manager. Jodi is married with two sons, Micah and Bobby. She enjoys playing with her boys and cooking in her spare time.


Heather Kies, R.D.A., E.F.D.A
Scheduling Coordinator and Registered Dental Assistant
Heather began a career with Abbadent Dental Center in 1994. She oversees all front desk activity while coordinating our busy schedule. The doctors and staff rely on her to ensure that our daily schedule is accurate and manageable.  In her free time, Heather enjoys driving her 72 VW Bug Convertible and going camping and swimming with her husband Duane and her 2 children Addie & Harry.


Cindy Freese, R.D.A.
Registered Dental Assistant
Cindy graduated from the Dental Assisting program at NICC in 2012. Cindy joined our team in the summer of 2013 as a Registered Dental Assistant. She enjoys working at the front desk scheduling patients, checking into insurance benefits, and sending priors for sleep studies. In her spare time, Cindy enjoys camping with her husband, Dan, and two children, Parker and Ava. She also likes going on motorcycle rides, four wheeling trips, boating on the river, and snuggling with her two boxers, Mason and Maddy.


Meagan Mauss, R.D.A.
Insurance coordinator and Registered Dental Assistant
Meagan started her career in the dental field in 2006. She became part of the Abbadent team in 2012. Meagan is married with 3 daughters. When not working, she loves spending time with her family, reading and drawing.


Rachel Hall, R.D.A.
Registered Dental Assistant
Rachel graduated from the NICC Dental Assisting program in 2012. She has been working in the dental field since then. Rachel joined our team in 2015. Outside of work she enjoys spending time with her family and friends, reading and going to concerts.